Altmarkets cannot credit for transactions until a sufficiant amount of transactions have happened on the blockchain for whatever coin you are depositing, this is out of our control.

Please refer to the wallet or blockchain of the coin you are depositing for a more direct idea of a confirmation time, if your transaction is showing on the blockchain as verified over 20 confirmations and it still doesn't show in your account then please let us know by raising a ticket.

A TXID can be found via > History and selecting the timestamp of the deposit.